It can be solved by installing a custom Android ROM (like CyanogenMod), but you only should do that if you have some understanding of the process. If a cursor does appear but the camera is not detected, it means that Android is configured to detect some kinds of devices and not others, and cameras didn't make it to the white list. If it doesn't, then either your adapter is not OTG, or your device has no USB host hardware, or Android has no USB support. A mouse cursor should appear on the screen. Connect a USB mouse instead of the camera. If your adapter conforms to the description, it still may be wrong (OTG adapter has a special pin layout). If it's a long cable and not just a small adapter - it's most likely wrong. If your adapter is different - it's wrong. It's an adapter with micro USB plug on one end and USB A (full-size) socket on the other (unless usbport on your device is not micro USB, like on some Samsung tablets). Make sure you are using a USB OTG adapter. In this case, please check the following: If there's no prompt, it's safe to say the problem is not with Helicon Remote app itself. On Android, there should be a pop-up prompt when you connect the camera and it turn it on (the prompt asks which app to launch to handle the camera). If the system detects your camera and Helicon Remote does not - send a bug report (menu -> Help -> Report a bug on Windows / Mac, menu -> Feedback -> Report a bug on Android). HELICON REMOTE D5100 WILL NOT FUCUS LICENSEA license can be purchased from or via menu/Register button from within Helicon Remote.A: Make sure that operating system itself detects the camera. Limitations: free (unregistered) version does not allow shooting in raw format. 5D Mark II, 5D Mark III, 5D Mark IV, 5DS, 5DS R (5DSR) 1D Mark III, 1D X Mark III, 1Ds Mark III, 1D Mark IV, 1D C, 1D X, 1D X Mark II HELICON REMOTE D5100 WILL NOT FUCUS FULLYou can use this app to find out whether your device has full USB OTG support: Those will not detect cameras, even if they detect other devices like USB sticks or mice successfully. Note that some Android devices have limited USB support. HELICON REMOTE D5100 WILL NOT FUCUS FULL SIZEUSB OTG adapter is required unless your device has a full size USB socket. USB host (also called USB OTG) support. Please see for more information Helicon Remote, its features, and versions for other operating systems (Windows, Mac, iOS). Hyper focal distance and DOF calculator Extra long exposures (BULB mode) - up to 32 min (all Canon cameras, all Nikons EXCEPT D90, D300(s), D700, D5000, D5100, D7000, D3, D3S, D3X) Automated focus bracketing (focus bracketing, exposure bracketing and time lapse shooting can be combined in any way possible) Wi-Fi support (For supported cameras with built-in Wi-Fi Nikon WT and Wu-1 modules and Canon WFT modules) USB OTG adapter is required if your device doesn't have full size USB socket! The app can only be used on device with USB OTG (host mode) support. Helicon Remote is a utility for tethered shooting and camera remote control compatible with all recent Nikon and Canon DSLR cameras (except for D3000 / D3100 / D3200 / D3300 / D3400 - these are NOT SUPPORTED.
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